Fysiken
A specialist physiotherapy practice in Amsterdam-Oost got a bilingual website that helps patients find the right treatment and reach the practice in a few taps.
The challenge
Fysiken is a specialist physiotherapy practice in Amsterdam-Oost, founded in 2018 and built around active rehabilitation. Its existing site presented all five areas as one long block of text, in Dutch only, in a district with a large international population, so someone arriving with a complaint could not tell which specialism applied to them, what a session would cost, or how to book. Calling meant typing the number in by hand. Behind it sat an ageing WordPress build where editing meant working around a page builder, so opening hours and rates drifted out of date.
The process
We mapped the patient journey from first search to first contact, focusing on what someone needs to see before they pick up the phone. Each of the five specialisms got its own page, written so a visitor recognizes their own situation in the first paragraph and can see what treatment would involve. Contact details, opening hours, and location are reachable from anywhere on the site, with tap-to-call, WhatsApp, and directions that open straight into Google Maps. On mobile the design is built around those next steps, so booking, calling, or finding the practice takes a few taps. The site was built bilingual from the start rather than translated afterwards, with Dutch and English maintained side by side. We went through several rounds of feedback with the client, and ran mobile usability, accessibility, and performance checks before launch.
What we delivered
A fast, bilingual, mobile-first website for Fysiken, with a page per specialism, clearly presented rates, a team page that introduces each therapist by name, and an FAQ covering the practical questions about referrals, reimbursement, and what to bring. Patients can book from any page without a referral, call in one tap, message on WhatsApp, or open directions in Google Maps, in Dutch or English. We also delivered a password-protected admin portal, so the practice team can keep opening hours, rates, and therapists current themselves without going back to a developer. Local SEO foundations in both languages help Fysiken turn up when someone nearby is looking for a physiotherapist, in Dutch or in English. The result is a site that matches how patients actually choose a practice, rather than one that lists what the practice does.
Working with Digital Front has been a great experience. I run two physiotherapy clinics, each with its own website, and both were built exactly to my expectations.
What stood out in our collaboration was the clear and consistent communication, their proactive mindset in offering ideas, and their ability to truly listen and translate my vision into the final product.
I would highly recommend Digital Front to anyone looking for a tailored, high-quality website with strong attention to security and performance.
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